Shipping Policy

At GritWeave, we want your new favorite Western pieces to reach you safely and as quickly as possible. We offer reliable shipping options for customers across the United States and work with trusted carriers to provide tracking from shipment to delivery.

Please review the information below before placing your order.

1. Order Processing Time

Processing Time: 0–2 Business Days

Orders are typically processed within 0–2 business days after payment has been successfully received.

Orders are processed Monday through Saturday, excluding Sundays and major holidays.

Order Cutoff Time: 11:00 PM Pacific Time (PT)

Please note that processing time is separate from shipping time. The shipping period begins after your order has been processed and handed over to the shipping carrier.

During major promotions, holidays, or periods of unusually high order volume, processing times may be slightly longer.

2. Shipping Time

United States

Estimated Delivery Time: 5–8 Business Days

Orders shipped within the United States may be delivered by trusted carriers such as:

• DHL

• USPS

• FedEx

Your actual delivery time may vary depending on your shipping address, carrier operations, weather, holidays, and other circumstances beyond our control.

Please refer to the shipping information displayed at checkout for the most current delivery estimate available for your order.

Important

Please allow enough time for your order to arrive before an important event, trip, celebration, or special occasion.

While we always do our best to ship orders promptly, GritWeave cannot guarantee delivery by a specific date unless a guaranteed shipping service is explicitly offered at checkout.

We recommend placing your order at least 1–2 weeks in advance when you have a specific date by which you need your items.

3. Shipping Costs

Free U.S. Shipping

Enjoy FREE standard shipping on U.S. orders of $89 or more.

For U.S. orders under $89, a flat $4.99 shipping fee applies.

Available shipping methods and estimated delivery times will be displayed during checkout.

Shipping charges, when applicable, are calculated based on the shipping option selected at checkout.

4. Order Confirmation & Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Please allow approximately 12–48 hours for tracking information to become active after the shipment is scanned by the carrier.

If you do not see your shipping confirmation email, please check your:

• Spam or junk folder

• Promotions folder

• Email address used when placing your order

If you still cannot find your shipping confirmation, please contact GritWeave Customer Care at:

support@gritweave.com

Please include your order number so we can assist you more quickly.

5. Package Delays

Occasionally, packages may experience delays because of:

• Severe weather

• Carrier disruptions

• Holidays

• High shipping volume

• Incorrect or incomplete address information

• Customs or other transportation issues

If your tracking information has not updated for an extended period, please contact us at support@gritweave.com.

We will do our best to assist you and, when appropriate, work with the shipping carrier to investigate the shipment.

6. Lost or Damaged Packages

All GritWeave orders are shipped with tracking information.

If your package appears to be lost, damaged, or delivered incorrectly, please contact us as soon as possible with:

1. Your order number

2. Tracking number

3. A description of the issue

4. Photos of the package and item, if applicable

We will work with you and the shipping carrier to investigate the situation and determine the appropriate next steps.

Please keep all original packaging if your order arrives damaged, as the carrier or GritWeave may require photos or additional information during an investigation.

7. P.O. Boxes & Military Addresses

At this time, certain shipping services may have limitations when delivering to:

• P.O. Boxes

• APO addresses

• FPO addresses

• Military addresses

If your address has special delivery requirements, please make sure your complete and accurate shipping information is entered at checkout.

If a particular shipping method is unavailable for your address, please select another available option during checkout or contact us before placing your order.

8. Incorrect Shipping Address

Please carefully review your shipping address before completing your purchase.

Once an order is placed, we begin processing it as quickly as possible. This means there may only be a short window in which we can modify or correct your shipping information.

If you notice an error in your address, please contact us as soon as possible at:

support@gritweave.com

Please include your order number and the correct shipping address.

We will do our best to make the requested change, but we cannot guarantee that an address can be updated after an order has entered processing or has already shipped.

If an order is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply if the package needs to be reshipped.

9. Changes or Cancellations Before Shipping

If you need to change your order or cancel your purchase, please contact us immediately after placing your order.

Because GritWeave works to process orders quickly, we cannot guarantee that we will be able to make changes once your order has entered processing.

Once an order has been shipped, it cannot be canceled through the order-processing system. In this situation, you may need to receive the package and request a return according to our Return Policy.

10. Delivery Estimates

Shipping times shown on GritWeave are estimated delivery times, not guaranteed delivery dates.

The estimated shipping period does not include order processing time unless specifically stated.

Actual delivery times may vary based on your location and carrier conditions.

GritWeave is not responsible for delays caused by circumstances outside our reasonable control, including severe weather, natural disasters, carrier disruptions, holidays, customs processing, or other unforeseen transportation issues.

11. Questions About Your Order?

We're here to help.

If you have questions about shipping, tracking, delivery, or your order, please contact:

GritWeave Customer Care

Email: support@gritweave.com

Website: gritweave.com

Please include your order number whenever possible so our team can assist you more efficiently.

Thank you for choosing GritWeave.

Western spirit. Modern style. Made for the wild at heart.